App Support
Questions about iPhone apps, TestFlight builds, account access, subscriptions, exports, device permissions, or feature behavior.
App Support
Support for SurgicAI apps
Use this page for SurgicAI iPhone apps, TestFlight builds, and web tools. For the fastest response, include the app name, app version, device model, iOS version, and a concise description of the issue.
Bug Reports
Include the app name, device model, iOS version, app version, what happened, what you expected, and screenshots if they do not contain sensitive data.
Privacy Requests
Ask for access, correction, deletion, export, or restriction of personal information associated with a SurgicAI product.
Contact Information
This is the public support contact for SurgicAI apps distributed through Apple platforms. Support is provided in English from the United States.
Sensitive Information
Do not send patient-identifiable information, protected health information, passwords, private keys, or institutional secrets by email. If a matter involves urgent patient care, use the emergency, clinical, or IT escalation process at your institution.
Data And Account Requests
For account deletion, data deletion, data export, or privacy questions, email support with the SurgicAI privacy request subject line and include the app name tied to the request.